Search This Blog

Wednesday, May 21

Unable to search for pages or iViews from Knowledge Management

Symptom
  • You have created a search index in Knowledge Management (KM) to search for portal pages or iViews however you are unable to find a specific page or iView
Environment
  • SAP Release Independent
  • KMC Content Management


Reproducing the Issue

  1. Configure the search for portal pages and iViews as per the Configuring the Search for Portal Pages and iViews documentation
  2. Try to search for a specific iView or portal page from the KM Search iView
  3. The iView or page is not found


Cause

When you use the KM search for portal pages and iViews, you can only search for content for which you have the correct roles assigned. If you do not have the appropriate role, you will not be able to search for its content.


Resolution

  1. Navigate to User Administration -> Identity Management
  2. Search for the relevant user id
SearchForUser.PNG
3. Select the modify option
4. Assign your user the appropriate user role which contains the page or iView
Add the required role
5. Save your changes
6. Perform your search again
See Also