Thursday, October 4
ITIL® Service Lifecycle: Service Strategy IT Training
1. Introduction and Service Strategy Principles
2. Defining Services and Market Spaces
3. Conducting Strategic Assessments
4. Financial Management
5. Service Portfolio Management
6. Managing Demand
7. Driving Strategy through the Service Lifecycle
8. Critical Success Factors and Risks
Keywords : IT Training, ITIL® Service Lifecycle: Service Strategy IT Training
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